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Remote Technical Support

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Ron L. - Macomb, IL

You were exactly on target! ... Thanks for all of your help! I read posts on and it sounds as if some owners have real problems obtaining software help. I guess they just purchased from the wrong company. I have been very pleased overall with the program and especially with your assistance.

Technical Support

Our Support Policy

We have a very simple Technical Support policy. Your usage of Self-Storage Pro includes premium technical support. This includes e-mail, phone, and remote desktop support if needed.

Our Support Promise

Technical support is an odd thing. Everyone claims to have the best. The truth is, technical support is nearly impossible to compare between companies. We will provide you with top-notch support as our technical support staff are also the programmers of Self-Storage Pro, which means they are intimately knowledgeable of every aspect of the program.

We will promise you this:
  • We will never leave you without a solution to your problem.
  • We will never try to blame outside elements, such as the operating system, or so forth.
  • We will never talk down to you. Our support staff is very knowledgeable and can easily provide information in layman's terms.
  • We know we are fortunate to have the opportunity to serve you, so we will give you our best support possible using the least amount of your valuable time.

How Do I...

Contact technical support?

Know how much support is going to cost?

  • Nothing! It is included with your usage of Self-Storage Pro.